To fully integrate Trident AI fraud assistant into Intercom, Trident needs access to additional data streams such as transactions details. They can then be connected to conversations, shown in the Intercom Inbox app and used to assist with fraud investigation. More information on our API can be found in our API documentation.

The integration will depend on your systems, but our platform is flexible and able to integrate into wide range of data platforms. If you signed up for Trident AI intercom app, we will be in touch or you can always contact us on developer@tridentai.co